Shipping Policy

At Airavon, we aim to make receiving your order as simple and reliable as possible.

Order Processing

Once your order has been successfully placed, you will receive an order confirmation at the email address provided during checkout.

Orders are prepared and dispatched as quickly as possible. Processing times may vary during weekends, public holidays, promotional periods, or periods of high demand.

Shipping Times

Estimated delivery times will depend on your location and the shipping method available at checkout.

Please note that delivery estimates are provided as guidance and are not guaranteed. Delays may occasionally occur due to circumstances outside our control, including courier delays, severe weather, public holidays, customs processing, or unusually high shipping volumes.

Shipping Charges

Any applicable delivery charges will be displayed at checkout before you complete your purchase.

Where a free-shipping promotion applies, the qualifying conditions will be displayed on our website or during checkout.

Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for the courier's tracking system to update after receiving your tracking details.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information when placing an order.

If you notice an error in your delivery address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Lost or Delayed Orders

If your order has not arrived within the expected delivery period, please contact our customer support team with your order number so we can assist you.

International Orders

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Where applicable, these charges may be the responsibility of the recipient and are not included in the product or shipping price unless explicitly stated at checkout.